| Q. |
What is
GetBilling and who should use it? |
| A. |
We designed GetBilling for professionals who need a
simple, fast billing solution that doesn't require expensive software and
constant upgrades. With GetBilling, a web browser and computer are all you need
to track time and expenses and produce professional invoices. Because it's
Web-based, you can access your records from anywhere, any time, via any Web
browser or Internet enabled mobile device. Invoicing is as simple as clicking
"send" for delivery by e-mail. Our goal is to reduce your administrative burden
and enhance your productivity so you can focus on generating revenue.
GetBilling is for small professional service firms, independent consultants,
freelancers, and moonlighters who provide services to clients on a time and
materials or project basis. Computer consultants, designers, graphic artists,
copywriters, lawyers, accountants and financial planners can all use
GetBilling.
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| Q. |
I'm already
using Quickbooks to track my time and expenses. Why should I switch? |
| A. |
With Quickbooks, you can only track your time and
expenses when you are sitting at your computer. With GetBilling, you can access
your records from anywhere. Since GetBilling is designed specifically for time
tracking and invoicing, it's easy to use and doesn't require any knowledge of
accounting.
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| Q. |
What are the
advantages of being able to access my account from anywhere? |
| A. |
Keeping track of time and expenses is a hassle. The
tendency is to leave it all to the last minute and "guestimate" from memory or
to keep notes on scraps of paper. Precious billable time and expenses get lost
in the process, resulting in you undercharging for services. GetBilling is
designed to make sure this doesn't happen. It's easy to update your records
from any computer with a Web browser -- Not only will you save time, but you'll
see your profits rise.
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| Q. |
Can
I distribute my invoices without stuffing envelopes? |
| A. |
Yes, plus you can avoid frantic last-minute trips to the post office. After
you've edited and reviewed your invoices, just click send to deliver them
electronically via e-mail. Unlimited e-mail invoicing is free with GetBilling.
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| Q. |
Do you need to
understand accounting to use GetBilling? |
| A. |
No, unlike Quickbooks, Excel and other financial
software packages, GetBilling handles the accounting for you. You simply enter
your time and expenses, and GetBilling generates all the invoices and financial
reports you need to run your business.
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| Q. |
Is it easy to
track mileage and other expenses? |
| A. |
Very. You can use the same simple form to track both
your time and expenses for every client. Enter the amount, jot a note
and you're done. Your expenses will automatically be added into the invoice.
It's that easy.
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| Q. |
What types of
payment does GetBilling accept? |
| A. |
We accept Visa, MasterCard, and American Express.
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| Q. |
How can more
than one person use the same account? |
| A. |
Easily. An account begins with one user, but
additional users can be added at any time. Each user is assigned one of three
account access levels: Employee, Manager or Administrator. Account users can
enter their time and expenses from different locations — via Web browser, or
Internet enabled mobile device — and all the information will be updated under
one account. The Administrator can access all levels of the account and view
reports and issue invoices based on up-to-the-minute data. Managers and
employees have more limited access.
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| Q. |
What happens
when one of my employees quits? Will he still be able access my records? |
| A. |
Absolutely not. As the Administrator, you control
access to the account and can deny any user access at any time.
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| Q. |
What kind of
reporting tools does GetBilling offer? |
| A. |
We offer complete accounts receivable reports and a
full set of productivity analysis tools.
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| Q. |
How does
GetBilling separate clients, projects and billing rates? |
| A. |
First you add a client, then you can add as many projects for that client as
needed. For each project you can define which employees have access and what
their billing rate is for that project.
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| Q. |
Can I run
reports on my employees? |
| A. |
You can run all reports on individual employees or
groups of employees. The productivity analysis tools show you how many hours
your employees billed and to what projects.
Other reports include:
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Sales by Employees
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Time Sheets
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Year-to-date summaries
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| Q. |
I don't always
get paid by the hour. Does GetBilling handle fixed-bids? |
| A. |
No problem. GetBilling is designed to handle either
hourly or fixed-bid billing. You can also use it if you get paid in
installments or on retainer.
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| Q. |
Does GetBilling
keep track of non-billable hours? |
| A. |
Yes. Simply select "check mark" Non-Billable when
entering a task.
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| Q. |
I sometimes
work as a "moonlighter." Can I use GetBilling?
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| A. |
We understand how difficult it is to get your work
done without using company resources. That's why we created GetBilling. Just as
HotMail™ allows you to store your personal e-mail in a private location off
your company mail servers, GetBilling allows you to store your personal
customer records, invoices and project data on a server far away from prying
corporate eyes.
GetBilling allows you to serve your personal clients as professionally as you
would any other client.
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| Q. |
I often work on
several different projects for the same client. Can I track them all with
GetBilling?
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| A. |
Yes, you can create as many projects per client as
necessary and then track your time and expenses to the specific projects.
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| Q. |
How can I use
the Week View to simplify my time tracking? |
| A. |
If you do the same tasks every day, every week, use
the Week View to enter the data for one day and copy it to the other days. Your
time tracking is a painless.
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